Employee Handbook

As an indigenous owned and managed company, Mob Contracting acknowledges and pays respect to our Traditional Custodians, the Wahadjuk Peoples, and Elders, past, present, and emerging; the Nyoongar Nation and the continuation of their cultural, and spiritual practices.

Welcome (Wanju) to Mob Contracting Australia, we look forward to working with you!

Expect to experience a workplace culture that celebrates diversity, that encourages and supports individual growth in knowledge and skills and works with you to build upon them.

Our People ARE our Business! Without you, we are nothing… you are our MOST IMPORTANT asset!

It is our hope that this opportunity will be long and rewarding for you and the company. We look forward to your success with us.

Mob Contracting would like to wish you every success during your employment, whether you recently joined or whether you are an existing employee.

It is hoped that your experiences in working with us proves both positive and rewarding.

About Mob Contracting

Mob Contracting was born of the idea to provide meaning work experiences and opportunities to those who just need to be “given a real chance”.


Our Management and Administrators are all of a similar mindset that we must “lead by example” and work diligently to source work for our people. As such, we are proud to promote our Management and Administrative team as dedicated and willing to go above-and beyond to achieve goals and satisfy our clients.
Our Personnel are determined and dedicated and are always happy to learn from and teach others. Our Company culture is based on encouragement and support and celebrates the diversity of skill-sets and interests held by our people.


Whilst our pool or personnel is forever expanding and evolving we also have the ability to utilize our sister company, Event Personnel Australia, who have more than
300 people on their books across Western Australia  who are please to offer up their skills and expertise.

Values

Underpinning our mission are the values we place on our Employees:

 

 

Adaptability

Being open to change and improvements provides an opportunity to complete work assignments more efficiently. Each person possesses their own set of strengths and, adaptation is part of what it takes to work effectively as a team.

 

Dependability

Arrive to work on time, and proudly accept responsibility for actions and behaviour. If you are having difficulty – COMMUNICATION is key! Being dependable and responsible demonstrates to the company and our clients that you VALUE your role within the workplace.

 

Honesty and Loyalty

Good relationships are built on Trust and Honesty and must go both ways between Employer and Employee. We will always “have your back” so long as you demonstrate, through words and actions, that you have ours.

It’s Win-Win!

 

Work Ethic

Demonstrate a willingness to work diligently.

Going “above and beyond” demonstrates pride in your work, the company and yourself!

 

Positive Attitude

A positive attitude gets the work done and motivates others to do the same. It is the enthusiastic employee who provides a positive role-model for others.

 

Professionalism

Professionalism includes understanding your role and displaying PRIDE in work and self. Professionals look, speak, and dress accordingly.

Head Office

Hours

Monday to Friday 7:30 am – 5:00 pm

Phone

08 6245 9696

Aspects of Our Business

• General Labour
• Carpenter
• Cane Operator
• Painter
• Tent / Structure Construction
• Plumbers

  •  Electrician 
  •  Trade Assistant
  •  Riggers
  • Scaffolders
  • Fork Drivers
  • Elevated Work Platform
  • Truck Drivers
  • Welders 

Health, Saftey & Environment

Mob Contracting considers its people as its number one asset and provides systems, equipment, facilities and training to ensure a safe workplace as required by Workplace Health and Safety Legislation.

The Mob Contracting HSE Management System is documented in a set of procedures that are accessible in our Health and Safety Handbook (E.HSHB.002.0921) and on our website.

As an employee, you have a ‘duty of care’ responsibility for safety and health in the workplace. Under Section 20 of the Occupational Safety and Health Act 1984, your ‘duty of care’ means that you must:

  • Work to ensure your own safety and health;
  • Make sure your actions do not cause injury or harm to others;
  • Follow your employer’s instructions and ask for assistance if you do not understand the information;
  • Take care of any PPE in the way you have been instructed and report any concerns about it;
  • Report any hazards or injuries to your supervisor; and
  • Cooperate with your employer when they require something to be done for safety and health at the workplace.

All employees have an obligation to stop work if they feel something is unsafe in the workplace. If in doubt discuss with your supervisor or call the Office on 08 6245 9696.

Manual Handling

To mitigate risk of musculoskeletal injury through the movement of jobs, equipment, consumables, and working in unnatural positions:

  • Plan your lift, be certain it is within your capacity, you can see where you are walking and the route is clear and free of hazards.
  • Ask for help if the load is too heavy.

 Correct PPE

Exposure and injury can be prevented with the use of PPE (Personal Protective Equipment) where preventative measures for a hazard require additional control. Use of PPE is only to be considered when more effective control measures have been ruled out.

Hearing protection, eye protection, skin protection, respiratory protection and other personal protection can be achieved by wearing specific items developed to prevent injury.

Incidents and Injuries

Where any workplace incident, injury/illness or near miss occurs, you must notify management as soon as possible and complete a Hazard and Incident Report Form. This form must be returned to the office within 24hrs of the injury.

You are also responsible for entering the details of any minor workplace injury/illness that requires First Aid treatment on the Register of Injuries Form.

For any workplace injury/illness, you are required to immediately undergo medical treatment as necessary. Where the need for treatment is identified whilst at work, management will arrange this treatment. However, where your injury/illness worsens whilst away from the workplace, or over a period of time, you are required to seek medical attention at the earliest opportunity.

If you have suffered any workplace injury/illness that required medical treatment, you must provide a certificate from your treating doctor stating your fitness for duties upon your return to work.

Drugs And Alcohol

Work conducted by Mob Contracting is considered high risk and as such, has a zero-tolerance on the use of illicit drugs and working whilst under the influence of alcohol.

Breaches of this policy are considered very serious and may lead to instant dismissal.

Any staff member at any given time may be required to undertake a drug and alcohol test in accordance with Mob Contracting Drug and Alcohol procedure.

When operating on-site, the client’s drug and alcohol procedure is followed and some clients require a script for the use of prescription Codeine-based medications.

Fatigue

Workers suffering from fatigue are more likely to make a mistake or have a lapse in concentration, resulting in an incident. Event Personnel Australia has processes in place to ensure that fatigue is not impacting them and that employees are working to their full potential in a safe and productive manner.

Use of Electrical Devices

Including: Radio/Airpods/Headphones

The use of any device to listen to music or other media can distract attention from a critical task or drown out the sound of an approaching forklift, an alarm signal, or a warning shout. Therefore, these devices are not permitted for use during working times unless prior approval has been given by a Supervisor or Management.

For more information on hearing and hearing protection, please see Section 30 of the Health and Safety Handbook E.HSHB.002.0921

Payroll

Wages are processed weekly on Tuesday and will normally arrive in your bank account by Wednesday, depending on your bank. Wages will be paid in arrears.

You will receive a payslip showing how the total amount of your pay has been calculated. It will also show the deductions that have been made and the reasons for them, for example, tax and agreed deductions.

Any pay queries that you may have should be raised with Payroll Management on 6245 9696 or accounts@mobcontracting.com.au

If you are overpaid for any reason, the total amount of the overpayment will normally be deducted from your next payment. If this would cause hardship, arrangements may be made for the overpayment to be recovered over a longer period.

Bullying and Harassment

The Employer is committed to the provision of a fair, healthy and safe workplace in which everyone is treated with dignity and respect and in which no individual or group feels bullied, threatened or intimidated.

  • A single incident of unwanted or offensive behaviour can amount to harassment.
  • Bullying is repeated, offensive, abusive, intimidating, insulting or unreasonable behaviour directed towards an individual or a group, which makes the recipient(s) feel threatened, humiliated or vulnerable.

Bullying and Harassment complaint procedures include:

  • Informal complaint
  • Formal complaint

Please refer to Section 14 of our Employee Handbook E.EHB.001.0921 for more information on Bullying and Harassment.

 

Smoking

Smoking is not permitted and no person shall smoke in any indoor work area. This includes offices, workshops, lunchrooms, toilets, on-site, and company-owned vehicles.

Smoking outside the Mob Contracting  W.A Head Office building is only permitted in signed, designated areas. Employees may only smoke in these areas, before and after work and during designated breaks.

Smokers should be 10 meters away from any exit or entry point and 10 meters away from air conditioning units.

Training and Competency

Mob Contracting is committed to increasing service standards. As a result, all requests for training and up-skilling will be considered if it pertains to an employee’s present or future positions within the Company.

Diversity

Mob Contracting strives to create an inclusive culture in which diversity is recognised and valued. Event Personnel Australia’s goal is to bring together all people from diverse backgrounds and give each person the opportunity to contribute their skills, experience and perspectives.

We aim to improve Mob Contracting success by:

  • Attracting and retaining the best possible employees
  • Providing a safe, respectful and flexible work environment
  • Delivering our services in a safe, respectful and reasonably flexible way

Mobile Phones

Personal mobile phones and other personal devices should not be used during work time, other than in emergencies, and should be stored away or not brought into the workplace or on site.

Company Vehicles

When you drive one of the Employer’s vehicles, it is your responsibility to ensure that it is kept clean and tidy and free from rubbish and personal items at all times and that it is returned in that condition after use.  Smoking in Company vehicles is not permitted.

If you are driving a motor vehicle with Company branding on display, you are representing Mob Contracting whilst driving. You must therefore drive in a manner that is considerate of other road users. Any complaint about a driver will be investigated and disciplinary action may result.

Work vehicles are not to be used for personal purposes.

Kitchen Facilities

The kitchens are for the use of all staff; however, they are not self-cleaning:

  • Wash your own cups, dishes, cutlery after use and put them away.
  • Remove your goods from the fridge or they will be disposed of each Friday afternoon.
  • Wipe down the microwave after any spills or mess you make.
  • Do not eat food that does not belong to you or that has not been put out to be shared.

Lateness and Absenteeism

In the event you are going to be late to work, you are required to notify your manager as soon as possible and indicate when you expect to arrive.

If you are late to commence work, an amount of pay equivalent to your lateness will be deducted. If you arrive for work more than one hour late without having previously notified management, other arrangements may have been made to cover your duties and you may be sent off the premises for the remainder of the shift/day without pay.

All absences due to illness must be notified in accordance with the sickness reporting procedures set out in Section 6 of the Employee Handbook E.EHB.001.0921.

Lateness or unauthorised absence may result in disciplinary action and/or loss of pay.

Uniform

As you are the FACE of our COMPANY, you will be expected to present a professional image with regard to your appearance, and maintain excellent standards of personal hygiene at all times.

Where uniforms are provided, these must be worn and laundered on a regular basis.

Personal Protective Equipment (PPE) and clothing may be issued for your protection and must be worn and used. Failure to do so could be a contravention of your health and safety responsibilities.

Crew: Hi-Visibility workwear or construction branded workwear and steel-cap enclosed shoes.

Office Staff: Company-issued blouses/shirts with black pants (no denim) or a knee length skirt and enclosed shoes.

Dress and Appearance

Consistent with the culture of the employer, you will be expected to present a professional image with regard to your appearance and standard of dress and maintain an excellent standard of personal hygiene at all times.

Where uniforms are provided, these must be worn whilst at work and laundered on a regular basis.

You must ensure that any tattoos that may be considered inappropriate or offensive are fully covered and are not visible during your hours of work.

Personal protective equipment (PPE) and clothing may be issued for your protection because of the nature of your job and if issued must be worn and used at all appropriate times. Failure to do so could be a contravention of your health and safety responsibilities. Once issued, this PPE is your responsibility and must be returned accordingly.

You must ensure that you comply with the following requirements:

  • Hi Visibility workwear or Construction branded workwear and steel-cap enclosed shoes.

If you arrive for work in a manner that does not comply with this policy, your manager will advise you that you are not dressed or groomed appropriately to perform your duties. As a result, you may be sent home to change with any resulting lost time being unpaid.

Any deliberate or persistent breaches of this policy may result in disciplinary action being taken against you.

If you are in any doubt whether any aspect of your appearance or attire is appropriate for your job role you should contact management.

Mob Contracting

Address: 146 Francisco Street, Belmont                  

Email: accounts@mobcontracting.com.au

 

 Phone: 08 6245 9696  

ABN: 15 991 007 655